Contacts
01009729999
Get in touch
Call us: 01009729999
Get in touch
Get in touch

Technical Support

Technical Support

Reliable and responsive IT support tailored to your needs.

Our technical support team is here to keep your systems running smoothly.

From troubleshooting to preventive maintenance, we offer flexible support plans to fit every business size.
We ensure minimal downtime and maximum productivity through efficient and friendly service.

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  • 24/7 remote and onsite support
  • Preventive maintenance
  • Hardware and software troubleshooting
  • IT asset management
  • Helpdesk ticketing systems

how it worksEverything you need to know about

Yes, we provide round-the-clock support to ensure your systems run smoothly without downtime.

You can reach us via phone, email, or through our online support portal for quick assistance.

pricingSimple and flexible.
Only pay for what you use.

01
Hourly
01 Hour : 350 L.E
Maximum Computers and Devices included (open)
Maximum hours included (open)
Extra hours price (Second 250 L.E other 200 L.E)
Helpdesk Support
Remote support (50 L.E)
Telephone Advice
Time for responding (24 Hours)
Reporting
Network Administration
Emails Management and backup
Server administration and data backup (450 L.E / Hour)
Website management and backup (800 L.E / Hour)
L.E350
/h
Get Started
02
Basic
01Day / Month : 3000 L.E 02Day / Month : 5000 L.E 04Day / Month : 8000 L.E
Maximum Computers and Devices included (1-5, 6-10, 11-15)
Maximum hours included (8, 16, 32)
Extra hours price (300 L.E)
Helpdesk Support
Remote support
Telephone Advice
Time for responding (12 Hours)
Reporting
Network Administration
Emails Management and backup (Extra fees)
Server administration and data backup (Extra fees)
Website management and backup (Extra fees)
L.E8k
/m
Get Started
03
Advanced
08 Day / Month : 16000 L.E 12 Day / Month : 20000 L.E 16 Day / Month : 25000 L.E
Maximum Computers and Devices included (16-20, 21-25, 26-30)
Maximum hours included (64, 96, 128)
Extra hours price (300 L.E)
Helpdesk Support
Remote support
Telephone Advice
Time for responding (6 Hours)
Reporting
Network Administration
Emails Management and backup (Extra fees)
Server administration and data backup (Extra fees)
Website management and backup (Extra fees)
L.E25k
/m
Get Started
04
Enterprice
22 Day / Month : 30000 L.E 22 Day / Month : 40000 L.E
Maximum Computers and Devices included (up to 80)
Maximum hours included (176)
Extra hours price (0 L.E)
Helpdesk Support
Remote support
Telephone Advice
Time for responding (immediately)
Reporting
Network Administration
Emails Management and backup
Server administration and data backup
Website management and backup (800 L.E / Hour)
Website management and backup (Extra fees)
L.E40k
/m
Get Started

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